Refund policy

Effective Date: June 2026

We want you to feel confident when shopping at Luminorvex.com.

1. Return Window

We accept return requests within 30 days after delivery.

2. Return Conditions

To qualify for a return:

• Items must be unused and in original condition
• Original packaging should be included when applicable
• Proof of purchase is required

3. Return Restrictions

We may not accept returns in cases where:

• Items show signs of misuse or damage
• Items are returned without acceptable condition for resale

4. Refunds

After inspection, approved refunds will be processed back to the original payment method within 5–10 business days.

5. Processing Time Disclaimer

Bank or payment provider processing times may vary and are outside our control.